Data Retention Policy

Effective July 27, 2026

How long BanquetOS keeps data, and how to have it removed. This only concerns what touches our servers — the local copy on your device is entirely under your control at all times.

On your device

Recipes, menus, events, leftovers, ingredient overrides, and settings live in your browser's IndexedDB indefinitely, until you clear your browser's site data or uninstall the app. We have no access to this copy and no way to delete it remotely.

Cloud backup (if signed in)

• Backed-up records (recipes, ingredient overrides, menus, events, leftovers) are retained for as long as your account exists, so they stay available if you come back after cancelling backup or losing a device.
• Account identity (Auth0 account identifier, email) is retained for as long as you have signed in at least once, to keep your backup matched to you.
• Billing records (Stripe customer ID, subscription ID, subscription status) are retained for as long as needed to administer your subscription and for standard accounting/legal record-keeping after cancellation. Full card details are never held by us — Stripe retains those under its own policy.
• Cancelling the $4.99/mo subscription stops new backups but does not delete data already stored — it stays available in case you resubscribe.

Requesting deletion

Email support@cheflifemedia.com from the address on your account and ask to have your cloud data deleted. We will remove your backed-up records and account identity from our database. This does not touch data already on your own device.

Contact

Questions about retention or deletion: support@cheflifemedia.com.